Warranty Lookup
Submit a warranty claim
Customer information
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Warranty lookup guide
1. Instructions to get Serial Number (S/N)
Each product will have a 13-digit S/N number printed on the label and affixed on the machine case. Please check the information on the box to know the number S/N of the product in use. Please keep the case for us We can provide you with the best possible warranty support.
2. Instructions for submitting a warranty claim
To claim the warranty, you need to follow these steps:
Step 1: Enter the S/N number in the warranty information lookup box and press the button "Warranty Check".
Step 2: After checking the product information, please click on item "Warranty claim" and fill out the information completely necessary information.
After you complete the above steps, the screen will display the message "Submit request successfully". Customer care department We will actively contact you as soon as possible for warranty support request received.
If you can't find the product information, you can contact the department Customer care via hotline 1900638569, email [email protected] or Live Chat on the Web.